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FAQ
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Are your Eyelashes, Eyeliner & Cleaning products cruelty-free and suitable for vegans?All of our products are cruelty-free and suitable for vegans. Our Eyelashes are made from synthetic silk and no animal products are used in the manufacturing of our Lashes.
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What are your lashes made from?Our Lashes are made from premium synthetic silk. No animal products are used in the manufacturing of our Lashes.
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How do I remove My Lash Glory Magnetic Eyeliner?It couldn't be simpler! Use our specially designed Olive Oil Cleaning Buds to swipe along your upper lash-line until the eyeliner is gone. You can use any oil-based makeup remover to remove Lash Glory’s Magnetic Eyeliner. Do not use the Olive Oil Cleaning Buds to clean the Eyelashes, as this may cause damage to the magnets. Please remove any excess liner from the Eyelashes with our Foam Lash Wash or a non-oil based cleanser.
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How long do the Magnetic Lashes & Eyeliner last?Our Magnetic Lashes last up to 30 all-day wears and our Magnetic Eyeliner lasts up to 60 uses. Please ensure you fully close the lid of your Magnetic Eyeliner after each use & shake before each use.
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How much Magnetic Eyeliner should I apply?You should apply one layer of Magnetic Eyeliner with enough coverage to allow the magnetic lashes to connect - you can apply a secondary layer for extra hold. Allow the Magnetic Eyeliner to fully dry (3-5 minutes) before applying the lashes.
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How long should I let the Magnetic Eyeliner dry for?Allow the Magnetic Eyeliner to completely dry then apply the lashes. We recommend doing a dry test before popping the lash on. Apply a second layer for extra hold!
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My Eyelashes are too wide for my eye, what should I do?All eyes are different and this is why we design our Eyelashes long enough to suit all eye widths. If your Eyelashes are too wide for your eyes, using scissors, please carefully cut the ends of the Lashes down to the outer magnet. You can do this on both sides.
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Are the Eyelashes waterproof and wind resistant?Lash Glory’s Magnetic Lashes are wind resistant. So you can have the peace of mind that they are going to stay put in the wind! Lash Glory’s Eyeliner is waterproof and will stay exactly where it should be with zero smudging in the rain and during workouts. However, we do not advise that you go swimming or shower with the eyeliner on.
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Can I use mascara with the Eyelashes?We don't normally advise using mascara if you are wanting to achieve a more natural look. However, mascara can help to blend the false Eyelashes with your own eyelashes. Please note that using mascara may affect the longevity of your Lashes. If you do decide to use mascara with the Lashes, be sure to use a non-oil based mascara.
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How long are our Lashes?Our Lash lengths are as follows: Little Miss Playful: Shortest Lenght 7mm - Longest 13mm / 33mm width Little Miss Classy: Shortest Lenght 5mm - Longest 15mm/ 33mm width Little Miss Diva: Shortest Lenght 9mm - Longest 17mm / 34mm width
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I have experienced hair loss as a result of a medical condition, will the Eyelashes work for me?As a company we are in great support of those who have experienced natural hair loss. The Lash Glory’s Magnetic Eyeliner holds the Eyelashes firmly in place allowing you to use them without natural eyelashes. Many customers affected by alopecia & chemotherapy use our products as the solution for their natural hair loss. The Lashes do not need to adhere to glue on your eyelashes - but instead, adhere to the liner on your eyelid! So this will not damage or affect the growth of your natural lashes.
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I can't afford to pay in full but really want some Lashes, what should I do?Don't worry, we now offer clearpay as a more affordable way to buy the things you want now rather than waiting. Buy now, pay later. Just select clearpay as your method of payment at the check-out & you can pay in four installments, always interest-free.
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